Get Help

How to get help

We understand how easy it is for anyone to be in crisis and struggling to get food on the table. If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, schools, health visitors, social services and some local charities.

Some useful numbers to try for a Foodbank voucher:

Help Through Hardship: 0808 2082138

Citizen’s Advice: 0808 189 6280

MP’s Office: 01242 210473 (leave a message and they will call back within 24 hours Mon-Fri)

You can also speak to a school if you have children, your housing provider, a support worker, Age UK, your GP, a social prescriber.

If you are struggling to know who to speak to then please call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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