Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can.

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

or alternatively…

Call our local helpline

Please call 01452 527202 to speak to Cheltenham Citizens Advice, a referral agency partner of Cheltenham who can issue a food voucher if necessary.

Please note this number is for people who do not have enough money for food – if you are a local organisation or charity that works with people who might need the food bank, please contact us directly on 01242 570080.

Email us
Contact details

Phone us

01242 570080